Privacy Policy

1. Information We Collect

We collect information you voluntarily provide to us when you:

• Fill out a contact or quote request form on our website
• Call or email us directly
• Engage us to perform services at your property

This information may include your name, phone number, email address, property address, and details about your project. We also automatically collect certain technical information when you visit our website, such as your IP address, browser type, pages visited, and the date and time of your visit through standard web analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Respond to your quote requests and inquiries
• Schedule and perform concrete services at your property
• Send you estimates, invoices, and project-related communications
• Follow up after completed work to ensure your satisfaction
• Improve our website and understand how visitors use it
• Comply with legal obligations

We do not sell your personal information to third parties. We do not use your information for unsolicited marketing purposes beyond following up on your specific inquiry.

3. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. Cookies are small data files stored on your device. You can disable cookies through your browser settings, though doing so may affect some website functionality. We may use third-party analytics tools such as Google Analytics to understand how visitors interact with our site. These tools collect data in accordance with their own privacy policies.

4. Third-Party Services

Our website may include embedded third-party tools such as the Tally form service for quote requests and Google Maps for location display. These third-party services operate under their own privacy policies, which we encourage you to review. We are not responsible for the privacy practices of third-party platforms. By submitting a form on our site, you agree to any applicable terms of those third-party services.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including completing a project, maintaining warranty records, or as required by applicable law. When information is no longer needed, we delete or anonymize it in a secure manner.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your California Privacy Rights

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion of your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information. To exercise your rights, please contact us using the information below. We will respond to verifiable requests within 45 days as required by law.

8. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

9. Links to Other Websites

Our website may contain links to other websites for your convenience. We have no control over the content or privacy practices of those sites and are not responsible for them. We encourage you to review the privacy policy of any site you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The most current version will always be posted on this page with the date it was last updated. We encourage you to check back periodically.

11. Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, please reach out: